Services

Managed Services

Services

Managed Services

BlueDot Pro support provides you with leading implementation and managed IT services on-site and remote support. Our team of expert engineers ensure our clients’ IT systems run reliably and continuously.

We manage all aspects of your IT, AV & Security systems, allowing you to focus on core business functions rather than technology implementation & management. From servers and networks, workstations, phones, and security,AV equipment, CCTV, Access Controls we can provide support remotely, or be embedded on-site for even greater levels of service. Our 24/7 monitoring ensuring your IT systems are reliable and available to staff when they need them. Tailor-made Full SLAs are offered, with response times to suit your requirements and budget.

We’ll support you to get your networks, services, servers, AV devices, ingress devices optimized for faster, more efficiently, and issue-free

You will have access to your data and network quickly and consistently.

We’ll do proactive incident management and address the issues before it impact your business

Reduce downtime, data loss, and employee productivity, sales, cash flow, manufacturing, and customer service disruptions

Dedicated support portal and escalation plan for all our SLA customers

Minimize downtime and ensure that staff are able to work continuously. Active monitoring means that we are aware of the imminent failure of the supported devices.

Our Management Services :

Change management

Patch management

Asset management

Supplier management

Capacity management

Security management

Remote Monitoring

Service Ticket Management

Manufacturer Warranty Support

HelpDesk Support

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