BlueDot

Services

Focus on your core business functions and let us Consult, Implement and Manage your Technology Domain.

Consultancy
Implementation
Managed Services

Services

Consultancy

A wide range of consultancy services come as a part of our Professional Services, Practice and this covers a broad selection of businesses and technologies.

We are an independent advisor, our whole service is focused around our clients, and so, we are not tied to any manufacturers. Technical consulting enables us to seek out solutions that are tailored to your specific needs. It is not just about your requirements today, because we are also looking forward to the future.

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Up-to-date with technologies

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Increase return on investment

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Dedicated team consisting of IT Technicians and Project Managers offer their expertise and support to our IT consultants.

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Cost-effective approach

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The skilled pool of internal experience, knowledge and IT expertise.

Consultancy

IT Consulting

Consultancy

ELV Consulting

Consultancy

Application Consulting

Consultancy Cycle

Analysis

Understand your organization’s requirements and expectations for delivery.

Planning

After understanding your needs, our team begins the planning phase. We retain transparency and effective communication. We make sure you visualize your desired outcome from our project analysis and move forward to the next stage.

Delivery

We coordinate with our customers and maintain consistency in every step of the process to ensure 100% service delivery.

4. Management

Our customers are the priority and in providing 24/7 support or whether it is an escalation support, we strive to win customer satisfaction. In order to achieve success, we walk with our clients throughout their journey.

Services

Implementation

We are an extension of your IT team and you will know each of us on behalf of ourselves.

We’ve seen it all after hundreds of successful IT implementations. We can anticipate the “pain points” to ensure that your implementation meets every time the deadline has been set. Our highly-skilled, senior level consultants follow a proven, tested, result-oriented approach.

Our efforts include the consolidation of broadband, voice, data and video networks with passive networking components, and the integration and implementation of equipment for IT modernization, such as routers, switches, firewalls, servers and workstations. AV Implementation services with programming services. Ingress solution implementation of all your perimeter  defence.

In every step and with your IT team we will manage your project:

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Provide a detailed plan with timetables, documents and resources.

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Define all requirements of workflow and operation.

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Take a neutral approach to recommend the right stack of technology.

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Configure, install and customize all new software and hardware.

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Ensure the integration of existing and new solutions is smooth.

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Develop user applications and custom reports.

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Train users and facilitate a smooth post go-live transition.

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Test and provide user support and documentation.

Proof-of-Concept

We provide proof of concept engagement that demonstrates solution applicability, value and dramatically accelerates the solution evaluation/solution implementation cycle.

Our proven track record brings clients back into several subsequent deployments.

Services

Managed Services

BlueDot Pro support provides you with leading implementation and managed IT services on-site and remote support. Our team of expert engineers ensure our clients’ IT systems run reliably and continuously.

We manage all aspects of your IT, AV & Security systems, allowing you to focus on core business functions rather than technology implementation & management. From servers and networks, workstations, phones, and security,AV equipment, CCTV, Access Controls we can provide support remotely, or be embedded on-site for even greater levels of service. Our 24/7 monitoring ensuring your IT systems are reliable and available to staff when they need them. Tailor-made Full SLAs are offered, with response times to suit your requirements and budget.

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We’ll support you to get your networks, services, servers, AV devices, ingress devices optimized for faster, more efficiently, and issue-free

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You will have access to your data and network quickly and consistently.

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We’ll do proactive incident management and address the issues before it impact your business

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Reduce downtime, data loss, and employee productivity, sales, cash flow, manufacturing, and customer service disruptions

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Dedicated support portal and escalation plan for all our SLA customers

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Minimize downtime and ensure that staff are able to work continuously. Active monitoring means that we are aware of the imminent failure of the supported devices.

Our Management Services :

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Change management

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Patch management

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Asset management

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Supplier management

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Capacity management

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Security management

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Remote Monitoring

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Service Ticket Management

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Manufacturer Warranty Support

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HelpDesk Support

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